About international shipping

 

 

 

About Shipping

 

 

All products shipped overseas will be temperature-controlled (refrigerated or frozen) to maintain quality.

The delivery company may vary depending on the destination and situation, but in all cases, delivery will be carried out under the same temperature control standards.

 

Please note that delivery times are estimates and may be delayed due to customs procedures, weather, transportation conditions, etc.

 

*Shipping costs are not included in the product price. Rates vary depending on destination and order volume. Shipping fees will be quoted before payment. 

 

 

Customs and import regulations

 

 

When shipping overseas, customs duties, import taxes, and other fees related to customs clearance may be incurred.

These costs will be borne by the customer, so please check the import regulations of the destination country or region in advance.

 

 

Returns and Exchanges

 

 

Due to the nature of food products, we do not accept returns or exchanges for reasons of customer convenience.

If the product is damaged or defective, or if the product you received is different from what you ordered, please contact us within 〇 days of receiving the product.

We will check the item and arrange for a refund or replacement.

 

 

Note

 

 

Once the product arrives, please check the contents immediately.

If the deadline for contact has passed, we may not be able to respond.