Kitagawa Seian (hereinafter referred to as “we,” “us,” or “our”) recognizes the importance of protecting customers’ personal information and is committed to its proper management and protection.

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1. Information We Collect

 

 

We may collect the following personal information:

• Name

• Address

• Phone number

• Email address

• Shipping information

• Payment-related information

• Access logs, IP address, and cookie data

 

2. Purpose of Use

 

 

We use collected personal information for the following purposes:

• Processing and shipping orders

• Confirming order details

• Responding to inquiries

• Analyzing data to improve our services

• Complying with applicable laws and regulations

 

3. Payment Processing

 

 

We process credit card payments through Stripe.
We do not store credit card information on our systems. All payment information is securely processed by Stripe’s secure payment system.

 

4. Disclosure to Third Parties

 

 

We do not provide personal information to third parties except in the following cases:

• With the customer’s consent

• When required by law

• When necessary to provide information to shipping carriers for product delivery

 

5. International Data Transfers

 

 

Due to international shipping and payment processing, personal information may be processed outside Japan.
In such cases, we take appropriate security measures to ensure data protection.

 

6. Data Security

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We implement appropriate security measures to prevent unauthorized access, loss, alteration, or leakage of personal information.

 

7. Cookies

 

 

Our website may use cookies to improve user experience and analyze website traffic.
You may disable cookies through your browser settings if you prefer.

 

8. Access, Correction, and Deletion of Personal Information

 

 

Customers have the right to request access to, correction of, or deletion of their personal information.
If you wish to exercise these rights, please contact us using the information below.

 

9. Contact Information

 

 

Kitagawa Seian
Email: shmp.8810@gmail.com

 

Please contact us by email for all inquiries.

 

10. Compliance with Laws

 

 

We comply with applicable Japanese laws and regulations regarding personal information protection, including the Act on the Protection of Personal Information (APPI).

 

11. Revisions

 

 

This Privacy Policy may be updated in response to changes in laws or our services.

 

Effective Date: February 20, 2026